Sony Shines Spotlight on Real People in New TV Campaign. TOKYO — Sony Electronics today launched a major television commercial starring actual customers. These are everyday people who use Sony products. They share genuine experiences. The ad focuses on real moments. It avoids scripted performances. This approach aims for authenticity. Viewers see families enjoying movies on Bravia TVs. Gamers experience intense action on PlayStation consoles. Music lovers hear clear sound with Sony headphones. The company believes real stories connect better. People relate to others like themselves. This builds stronger trust in the brand.
(Sony’s Latest TV Commercial Features Real Customers)
Sony collected these stories over several months. They found customers through social media and community events. Participants discussed their true product interactions. No actors were hired. The commercial shows unplanned reactions. Joy, surprise, and satisfaction appear naturally. Sony hopes this feels refreshing. Many ads use polished actors. This spot feels different. It highlights authentic emotion.
(Sony’s Latest TV Commercial Features Real Customers)
“We moved away from actors,” said a Sony marketing executive. “Real users bring true passion. Their words carry weight. Our products impact real lives. We wanted to show that.” The campaign supports Sony’s latest electronics. This includes new Bravia TVs and audio gear. It also features PlayStation 5. The ad will run globally. It appears on television and online platforms. Social media channels will feature extended clips. Sony invites more customers to share stories. They might appear in future campaigns. This initiative reflects Sony’s customer-first philosophy. Genuine voices matter most. The ad debuts this week.

