Tag Archives: skill level

Cross-user analysis: Benefits of skill level comparison in usability testing

September 15, 2009 – 12:30 am

This study presents a cross-user usability test approach and analysis technique that extends beyond merely identifying the existence of a usability problem to introducing an empirical basis for identifying the type of usability problem that exists. For experimental purposes, 60 users were tested with three levels of user-competency determined by experience in using: (1) computers, [...]

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