Tag Archives: Jakob Nielsen

How to Conduct a Heuristic Evaluation

Heuristic evaluation (Nielsen and Molich, 1990; Nielsen 1994) is a usability engineering method for finding the usability problems in a user interface design so that they can be attended to as part of an iterative design process. Heuristic evaluation involves having a small set of evaluators examine the interface and judge its compliance with recognized […]

Building Respect for Usability Expertise

Summary Enemies of usability claim that because “the experts disagree,” they can safely ignore user advocates’ expertise and run with whatever design they personally prefer. Building Respect for Usability Expertise

Card Sorting: Pushing Users Beyond Terminology Matches

Summary It’s easy to bias study participants, whether in user testing or in card sorting, if they focus on matching stimulus words instead of working on the underlying problem. Card Sorting: Pushing Users Beyond Terminology Matches