Links on User Experience

Papers from CHI 2009 Mobile User Experience Research: Challenges, Methods & Tools

Browse from this list of papers by participants and program committee members for CHI 2009 Mobile User Experience Research: Challenges, Methods & Tools

Papers from CHI 2009 Mobile User Experience Research: Challenges, Methods & Tools

25 Brainstorming Techniques

Caught with a problem you cannot solve? Need new ideas and solutions? The process of brainstorming requires you to think out of the box that is keeping you in the problem.

The idea for this post was triggered by a question from a reader, who asked the author on her thoughts of the best brainstorming methods to achieve the best results. Because brainstorming is applicable to all kinds of contexts and there is no one size fits all method, she wrote a post on the different possible types of brainstorming techniques that can be used instead.

Here is a list of 25 brainstorming techniques. From this list, the best method for the issue being faced can be chosen and applied accordingly.

25 Brainstorming Tips

5 Models of Corporate User Experience Culture

These patterns are recurring, and can be found in almost all companies that have a user experience practice. The author has grouped them into 5 models of how companies incorporate user experience in their culture. These 5 models are based on where in the corporation the user experience practice resides, and what types of interactions the user experience practice has with the rest of the organization.

  1. User Experience in I.T
  2. User Experience in Operations
  3. User Experience in Marketing
  4. User Experience as a Unique but Equal Entity
  5. User Experience as a Unique but Superior Entity

The 5 Models of Corporate User Experience Culture

The Apple User Experience Resource

Apple offers developers a complete guide to Mac OS X user experience design with the Apple Human Interface Guidelines. These guidelines provide detailed instructions on how to create an intuitive interface that enables users to accomplish tasks quickly and efficiently, while maintaining the consistency and ease of learning that characterizes most successful Macintosh applications. Interface Builder, part of the Xcode Tools, is Apple’s graphical editor for designing an application’s Aqua user interface.

The Apple User Experience Resource

Beware of Style in Icon Design

The icons or baby faces used as part of user interface have now turned into a major aspect of product branding. With powerful computers, enhanced graphics capabilities, advanced tools for illustration, and professionals to advocate rich user experience, icon design has become more important and complex than ever before! Windows Vista has raised the standard of quality icons even higher. An interface design project forced the author to think about ’style’ in icon design.

What are the possible ways to overcome problems related to style of icons?

  1. Create sample icons which are representative of the complexity and overall range of icons required for the project. These icons should be best rendered and acceptable in terms of desired quality and style.
  2. Define style guidelines (all attributes shown above as applicable) based on sample icon designs.
  3. Sensitize the entire design team to understand the style sensitive attributes of icon design. Help them notice and feel each attribute of the style.
  4. Select the designers whose style of designing/rendering is naturally similar.
  5. Lead designer(s) to sketch and compose all icons before they get rendered.
  6. Lead designer to monitor and guide the rendering (This is similar to the model of key animators and in-between artists followed in animation field).
  7. Review the stylistic aspects as per the guidelines.
  8. Ask users / designers / developers to identify the misfit icons in terms of style.
    Proper definition of style attributes can be helpful in evaluating the consistency of style.
  9. Refine

Beware of Style in Icon Design

UX Pioneers- Interviews with the people responsible for creating the UX discipline

The UX Pioneers project aims to reveal the motivations and perspectives of key players in the User Experience industry through in-depth interviews and discussions with the site’s publisher, Tamara Adlin.

UX Pioneers

The Plain Language Action and Information Network (PLAIN)

The Plain Language Action and Information Network (PLAIN) is a good resource for user experience professionals and content designers interested in knowing about the what, why and how-to of plain language.

Plain Language

The HFI UX Maturity Survey – 2009

HFI’s UX Maturity Survey indicates that stable, visible, internal usability and user experience groups with executive support have become significantly more prevalent since 2004. But having a presence is not the same as having a practice.

The HFI UX Maturity Survey – 2009 (PDF, 630kb)

Share prices of companies using design effectively outperformed FTSE All-Share index by 200% over 10 years

This research shows that the share prices of a group of more than 150 quoted companies recognized as effective users of design out-performed the stock market by 200 per cent between 1994 and 2003.

The study has charted the performance of companies grouped together for their consistent showing in design award schemes. It has discovered that a Design Index of 63 companies and a further Emerging Index have held their lead over the stock market as a whole during bull and bear markets as well as during the recovery period which began in 2003. Since then, the Design Index has grown by 43 per cent and the Emerging Index has risen by 74.3 per cent, compared to 26.2 per cent growth for the FTSE 100 Index.

In addition to a performance commentary, graphs, information on research and tracking methods and a list of companies in each design index, the new edition of the report features an analysis of retail and banking sector performance and also looks at reasons for the design indices’ out-performance.

Post on the Design Index

Design Index (PDF, 270KB)

Original report: Impact of Design on Stock Market Performance (PDF, 230KB)

Wall of Deliverables

This website, companion site for the IA Summit Wall of Deliverables annual event, is an ongoing repository of deliverables submitted from the community to share.

Wall of Deliverables