Links on User Experience

What every UX professional needs to know about statistics and usability tests.

It turns out you do need to know some math to work in user experience. Being in UX means that sooner or later you’re going to have to deal with data on user performance or satisfaction, typically from a usability test. Even if you restrict yourself to design and leave the user research to others, you’re going to have to review the results of user research to inform your design work, so you’re going to need some concepts for evaluating that data. Specifically, you need to know a thing or two about inferential statistics, the branch of statistics that helps you determine what you can reasonably conclude about your population of users based on what you’re seeing in your sample of users.

What every user experience professional needs to know about statistics and usability tests.

What You Need to Know About Eye Tracking

When you see a heatmap for the first time, you are probably so busy saying “wow!” that you forget to critically evaluate what you are seeing. It’s easy to feel intimidated. The technology involved is phenomenal. But this doesn’t mean all research done on an eye tracker is infallible– far from it. This talk is intended to give you a heads-up on how to think critically about eye tracking.

You may also view the presentation at Harry’s website, 90 percent of everything.

Design Research Guide

This site is designed to introduce design students and professionals to practical research methods for design projects. It is supposed to help you plan, perform and process your design research work so that the outcome of your design project can become smarter, sharper and more relevant.

Design Research Guide

All the top news on User Experience in one place

The following sites present to you the best user experience content on the web by aggregating RSS feeds from key UX websites around the web.

AllTop User Interface


User Experience Evaluation in Nokia

Nokia has a long history in designing for experiences, as mobile phones are very personal and experiental devices. We have established processes to take user needs and wants into account when designing new concepts, and we do various types of evaluations with real users during the development process. Experience evaluations are, however, an area we want to improve. In this paper, we describe the user experience evaluation practices in the different phases of Nokia product development process.
User Experience Evaluation in Nokia (PDF, 38 kb)

How to Use Social Media to Supplement Your Research

If you’ve been in the market or customer research business for longer than 20 years, then you remember when gathering data to come up with relevant information that you can make some decisions with was both an expensive and extensive proposition. You had to have access to sample and respondents, you may have had to either do a focus group, use the phone or mail your survey. Each method had its good points and bad points – and none are all that appealing, especially if all you wanted was a little insight and direction as to what areas of research to allocate your time and your money.

The internet has not only increased the ease and lowered the cost of getting to secondary information, but has made getting your hands on primary and demographic information just as easy and inexpensive.

The author shares some creative ways used to get to decent, usable information that has helped her pull together better surveys, and get better information.

How to Use Social Media to Supplement Your Research

Fresh vs. Familiar: How Aggressively to Redesign

Users hate change, so it’s usually best to stay with a familiar design and evolve it gradually. In the long run, however, incrementalism eventually destroys cohesiveness, calling for a new UI architecture.
Fresh vs. Familiar: How Aggressively to Redesign

Nine Essential Characteristics of Good UX Designers

The author puts forth the following as nine essential characteristics one must possess to make a good software user experience designer:

  1. A Deep Understanding of Human Psychology & Research Methods
  2. Competence in the Basics of Graphic Design
  3. An Awareness of and Interest in Technology
  4. Verbal & Visual Communication Skills
  5. Moderate Familiarity with Business, Deep Familiarity with Your Business
  6. The Ability to Quickly Learn a Subject Matter Area
  7. Mediation, Facilitation, & Translation Skills
  8. Creativity & Vision
  9. Passion

Nine Essential Characteristics of Good UX Designers

Papers from CHI 2009 Mobile User Experience Research: Challenges, Methods & Tools

Browse from this list of papers by participants and program committee members for CHI 2009 Mobile User Experience Research: Challenges, Methods & Tools

Papers from CHI 2009 Mobile User Experience Research: Challenges, Methods & Tools

25 Brainstorming Techniques

Caught with a problem you cannot solve? Need new ideas and solutions? The process of brainstorming requires you to think out of the box that is keeping you in the problem.

The idea for this post was triggered by a question from a reader, who asked the author on her thoughts of the best brainstorming methods to achieve the best results. Because brainstorming is applicable to all kinds of contexts and there is no one size fits all method, she wrote a post on the different possible types of brainstorming techniques that can be used instead.

Here is a list of 25 brainstorming techniques. From this list, the best method for the issue being faced can be chosen and applied accordingly.

25 Brainstorming Tips