Links on Interaction Design

A Brief Rant on the Future of Interaction Design

As it happens, designing Future Interfaces For The Future used to be the author’s line of work. He had the opportunity to design with real working prototypes, not green screens and After Effects, so there certainly are some interactions in the video which he is a little skeptical of, given that he has actually tried them and the animators presumably haven’t. But that’s not his problem with the video.

His problem is the opposite — this vision, from an interaction perspective, is not visionary. It’s a timid increment from the status quo, and the status quo, from an interaction perspective, is actually rather terrible.

This matters, because visions matter. Visions give people a direction and inspire people to act, and a group of inspired people is the most powerful force in the world. If you’re a young person setting off to realize a vision, or an old person setting off to fund one, you really want it to be something worthwhile. Something that genuinely improves how we interact.

In this rant, he does not talk about human needs or technology. He talks about a neglected third factor that is human capabilities- what people can do, because if a tool isn’t designed to be used by a person, it can’t be a very good tool.

A Brief Rant on the Future of Interaction Design

What is the Deep-Dive Brainstorming technique?

Deep-Dive™ is the name of a technique used to rapidly immerse a group or team into a situation for problem solving or idea creation. This approach is often used for brainstorming product or process development.

Originally developed by the IDEO group (a learning design company) for rapid product development, the Deep-Dive technique is now widely and increasingly used for innovation not only in product development, but process improvement and customer service strategies. The method used by IDEO was documented by Andy Boynton and Bill Fischer (of International Institute of Management Development (IMD) business school), who latterly further enhanced the process and sold the rights to Deloitte Consulting in 2006.

What is the Deep-Dive Brainstorming technique?

Sketchnote Army- a Sketchnotes Showcase

Sketchnote Army is dedicated to finding and showcasing sketchnotes and sketchnoters from around the world- from events, conferences, workshops or wherever sketchnotes are captured or created. If you want your sketchnotes to be featured there, you can send your sketchnotes URL and info to the webmaster.

Sketchnote Army

The Sketchnotes Channel at Core77

The Sketchnotes channel allows one to learn more about sketchnotes, including a great overview of a new kind of visual thinking and some basics to get started off.

The Core77 Sketchnotes channel

Will Ford learn that software isn’t manufactured?

A recent article in the New York Times discusses Ford’s plummeting fall in user rankings this year, focusing the blame on their new touch screen interface. According to the article, J.D.Power, the auto industry arbiter, dropped Ford’s ranking from 5th to 23rd, and subsidiary Lincoln’s ranking from 8th to 17th place.

J.D.Power acknowledges that both Ford and Lincoln’s fit and finish are excellent. It was the “annoying” behavior of their driver-facing interactive systems that caused their ratings to plummet. Other reviewers concur, as Consumer Reports yanked their “Recommended” rating from Ford’s new 2011 Edge model.

… Digital solutions are so much cheaper and more flexible than mechanical ones that they will eventually come to dominate the entire company. Companies who can master the challenge of software’s unique nature, and particularly of how humans interact with it, will thrive. Ford is learning the opposite lesson.

Will Ford learn that software isn’t manufactured?

High Paying Jobs in User Experience Design

Here are top paying jobs for Information Architecture, Usability, and UX practitioners plus reasons to explore each for your user experience design career – and bank your account. (Salary figures based on Indeed.com and GlassDoor.com data)

  • User experience strategist: $67,000 to $135,000
  • Usability analyst: $81,000 on an average
  • User interface designer: $84,000 to $155,000
  • Interaction designer: $91,000 on an average
  • Interaction designer: $91,000 on an average
  • Information architect: $104,000 on an average

High paying jobs in User Experience design

What is Design Thinking Anyway?

Design thinking, as a concept, has been slowly evolving and coalescing over the past decade. One popular definition is that design thinking means thinking as a designer would, which is about as circular as a definition can be. More concretely, Tim Brown of IDEO has written that design thinking is “a discipline that uses the designer’s sensibility and methods to match people’s needs with what is technologically feasible and what a viable business strategy can convert into customer value and market opportunity.”

A person or organization instilled with that discipline is constantly seeking a fruitful balance between reliability and validity, between art and science, between intuition and analytics, and between exploration and exploitation. The design-thinking organization applies the designer’s most crucial tool to the problems of business. That tool is abductive reasoning.

What is Design Thinking Anyway?

Manager’s guidebook on intranet redesign projects

The intranet manager is one of the most important people in an intranet design project. Many times the effort that goes into such a project is on the same level as that of a major organizational change initiative. It is therefore important that the manager is thoroughly prepared for the journey. If you are managing your first redesign project or are new to intranets or just love intranets then we have the resource to get you started: Manager’s guidebook to intranet design projects.

This 64-page guidebook takes you through eight stages of a typical intranet design project. Each stage has many activities that go under it. The activities described and insights included are those gathered over the years by PebbleRoad.

Manager’s guidebook on intranet redesign projects

Disclosure: I work for the company that released the ebook. Of course, it’s included here because it I think it deserves to be here.

The Case Against User Interface Consistency

(From Communications of the ACM (CACM), 1989)
Designers striving for user interface consistency can resemble Supreme Court justices trying to define pornography: each of us feels we know it when we see it, but people often disagree and a precise definition remains elusive. A close examination suggests that consistency is an unreliable guide and that designers would often do better to focus on users’ work environments.

The Case Against User Interface Consistency (PDF, 1.3 mb)

The Nokia User Experience & Design Resource

The Nokia User Experience resource focuses on the mobile user experience and consists of the following three sections:

Design process
Tips and tools that will help you apply user centered design to your mobile service.
User Experience
Learn what makes good mobile user experience with real-life examples.
Design Library
If you know exactly what platform you’re developing for and want to leap into the details of UI creation, then use this online library to access style guides, regional design guides and other guidelines.

The Nokia User Experience & Design Resource