Better Reports: How to Communicate Usability Testing Results

You’ve spent several days setting up a usability test, recruiting the participants and running it. Then you’ve poured over the data. What next?

If you are writing up your dissertation then skip this paper. You’ll need to follow the rules of your university and every detail is likely to be important. But if you are doing usability testing as part of user centered design within a business setting, then there are many ways that you can communicate the results.

This paper looks at reports and then considers presentation and observation as alternatives to reports.

Better Reports: How to Communicate the Results of Usability Testing (PDF, 250kb)