When a company wants to make a certain segment of the organization better, usually they “throw more money at it” and hire more employees. The problem with doing this for a UX team is that people with overlapping skills and ideas usually end up hindering user-centered design rather than helping. Conflicting design decisions will soon turn into a design by committee situation that won’t help the consumer nor expose individual expertise (Brown 2004).
The UX Bookmark
- If you are a usability engineer, user researcher, human factors specialist, interaction designer or an information architect, the UX Bookmark is a resource specially for you.